Hi. I signed up for JDate for one month from June to July then I cancelled my subscript...

GetHuman982209's customer service issue with JDate.com from August 2018

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The issue in GetHuman982209's own words
Hi. I signed up for JDate for one month from June to July then I cancelled my subscription. Today I went to my billing and it shows I am still subscribed for another month. I did not subscribe for * months to JDate. I cancelled it on time. Please help resolve this issue. Furthermore there is hardly anyone on this site in my area and on my phone it keeps shutting down constantly. I would like you to credit my account for the month of August.
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JDate.com

Customer service issue
Reported by GetHuman982209
Aug 12th, 2018 - a yr ago
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Timeline
GetHuman982209 started working on this issue
Aug 12th, 2018 2:39pm