Before contacting them, items GetHuman1717959 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1717959's own words
Ordered blouse*shipped *****. Had not arrived by ****. Called jcrew. You could not track it. You placed second order for blouse. It arrived **** and my account was credited for the original order and debited for second order. On ****, the blouse from the original order arrived. It has no paperwork in the package, but the order is correct. I want to return the blouse received **** to you. How do I go about doing so?
GetHuman1717959 did not yet indicate what JCrew.com should do to make this right.
I have an issue with JCrew.com too
How GetHuman1717959 fixed the problem
We are waiting for GetHuman1717959 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.