Ordered blouse*shipped *****. Had not arrived by ****. Called jcrew. You could not trac...

GetHuman1717959's customer service issue with JCrew.com from December 2018

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The issue in GetHuman1717959's own words
Ordered blouse*shipped *****. Had not arrived by ****. Called jcrew. You could not track it. You placed second order for blouse. It arrived **** and my account was credited for the original order and debited for second order. On ****, the blouse from the original order arrived. It has no paperwork in the package, but the order is correct. I want to return the blouse received **** to you. How do I go about doing so?
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JCrew.com

Customer service issue
Reported by GetHuman1717959
Dec 8th, 2018 - 5 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman1717959 started working on this issue
Dec 8th, 2018 5:48pm