Tracked package it says delivered, it WAS NOT.. I rec'd the crock pot but not the comfo...
GetHuman-windscul's Missing order issue with JC Penney from December 2019
Help with my JC Penney issue
First: share to improve GetHuman-windscul's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-windscul may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman-windscul's own words
Tracked package it says delivered, it WAS NOT.. I rec'd the crock pot but not the comforter. I tracked it again and it says the quilt was delivered @ *:**pm at front door. NO IT WAS NOT, i have a locked front gate and you cannot enter my porch. I also have a security camera there is not activity shown, only the first delivery @ ***pm where I met the driver at my FRONT GATE. Even the driver said it was scanned but not on the truck he didn't know what happend to the second package "the quilt"
GetHuman-windscul did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
How GetHuman-windscul fixed the problem
We are waiting for GetHuman-windscul to fix the problem and share the solution with the rest of us customers.
Please help with my JC Penney issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JC Penney customer problems.