I was in your jewelry department today at the Glen Burnie, Maryland. It was ***pm and y...

GetHuman1503399's customer service issue with JC Penney from November 2018

16 views | 1473 similar | 0 following
Help with my JC Penney issue
Next: our robot will wait on hold for GetHuman1503399 to get a JC Penney rep on the line!
Always use the GetHuman Phone to call JC Penney. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1503399's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1503399 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1503399's own words
I was in your jewelry department today at the Glen Burnie, Maryland. It was ***pm and your person working in the department was with another customer. She had just started with her and she looked straight at me. She continued with the women and finished with her. During this time she looked my way a total of * times. She looked like she was putting papers away when another customer can up to her. I went to her to tell her I was waiting and she told me that she was going to work with these people and then she would help me. She asked the other customers if they would might waiting. I know she never actually acknowledged me but what person stays waiting in the jewelry department for ** minutes. The other customers said they didn't might waiting but it was her attitude toward me that put me off. I told her to go ahead and take care of the other people. I really didn't want her help. This isn't the first time that this has happen in this same department. They seem to make a decision about a customer and then ignore them. It is the last time I will go to this store.*Sincerely *Anne Scott

GetHuman1503399 did not yet indicate what JC Penney should do to make this right.

How GetHuman1503399 fixed the problem

We are waiting for GetHuman1503399 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get JC Penney's attention and get better help faster. Tap below to get started.
Having JC Penney issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1503399 fixes it.
This email address isn't valid

JC Penney

Customer service issue
Reported by GetHuman1503399
Nov 6th, 2018 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 1473 others
0 customers following this


GetHuman1503399 started working on this issue
Nov 6th, 2018 12:11am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies