I was in your jewelry department today at the Glen Burnie, Maryland. It was ***pm and y...

GetHuman1503399's customer service issue with JC Penney from November 2018

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The issue in GetHuman1503399's own words
I was in your jewelry department today at the Glen Burnie, Maryland. It was ***pm and your person working in the department was with another customer. She had just started with her and she looked straight at me. She continued with the women and finished with her. During this time she looked my way a total of * times. She looked like she was putting papers away when another customer can up to her. I went to her to tell her I was waiting and she told me that she was going to work with these people and then she would help me. She asked the other customers if they would might waiting. I know she never actually acknowledged me but what person stays waiting in the jewelry department for ** minutes. The other customers said they didn't might waiting but it was her attitude toward me that put me off. I told her to go ahead and take care of the other people. I really didn't want her help. This isn't the first time that this has happen in this same department. They seem to make a decision about a customer and then ignore them. It is the last time I will go to this store.*Sincerely *Anne Scott

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JC Penney

Customer service issue
Reported by GetHuman1503399
Nov 6th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1473 others
0 customers following this

Timeline

GetHuman1503399 started working on this issue
Nov 6th, 2018 12:11am