The wifi is putting out a *G frequency but not the normal frequency, I’m not sure if it...

GetHuman1002819's customer service issue with Iprimus from August 2018

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The issue in GetHuman1002819's own words
The wifi is putting out a *G frequency but not the normal frequency, I’m not sure if it is an issue with the modem or not but it might need replacing.
GetHuman1002819 did not yet indicate what Iprimus should do to make this right.
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Iprimus

Customer service issue
Reported by GetHuman1002819
Aug 17th, 2018 - a yr ago
I have an issue with Iprimus too
Not resolved
Seen by 6 customers so far
Similar issue to 25 others
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Timeline
GetHuman1002819 started working on this issue
Aug 17th, 2018 3:49am