I was hacked yesterday the hacker used my profile to pretend to be me and get my friend...

GetHuman4337479's Hacked or Disabled Accounts issue with Instagram from February 2020

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman4337479's own words
I was hacked yesterday the hacker used my profile to pretend to be me and get my friends to send him*her money. Some of my friends done this as the thought it was me. I got my account back in the early hours of this morning however today I was logged out and couldn’t log in even using DUO. I’ve emailed Instagram to say this and I sent my face and the code with my name and username but am getting no reply. I also have tried to send in requests for help and say that my account is disabled through no fault of my own but nothing is working. What do I do to get my account back?

GetHuman4337479 did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman4337479
Feb 7th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 32273 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman4337479 started working on this issue
Feb 7th, 2020 12:20pm
GetHuman4337479 indicated the issue is not fixed yet.
Feb 7th, 2020 4:28pm
GetHuman4337479 indicated the issue is not fixed yet.
Feb 8th, 2020 4:25pm

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