Instagram Customer Service Issues

In August [redacted], I received a notification concerning a login attempt on my Instagram account from a different location, Newark, NJ, using a Samsung phone. I selected the "not me" option, changed my password, and input my email address, but mistakenly provided a wrong email with three incorrect letters. By September, I encountered another issue where Instagram detected suspicious activity and prompted to send a confirmation email to the incorrect address, evident from the obscured characters. Despite my efforts to contact the email provided, I faced difficulties as Instagram lacks a direct communication channel. I feel lost and uncertain about how to regain access to my account. Any advice would be greatly appreciated.

Hello, My Instagram account "cakers_haven" was hacked this morning, and the scammer has been deceiving my followers. The hacker changed the email and phone number linked to the account, preventing me from accessing it. I need assistance in recovering my account. The sign-up email is [redacted], and the sign-up number is [redacted]3. The hacker goes by the name "usman_manager_of_britain." I have reported this issue on multiple occasions.

Hello, My name is Mapdeep. I recently updated the email address and phone number associated with my Instagram account, but I have forgotten my password. Upon trying to reset it, I received the reset password link to my new email. However, during the password reset process, I am being asked to provide the security code sent to my old phone number, which I no longer have access to. I kindly request your assistance in recovering my account, with the username "manu__kamboz."

I recently updated my phone number and unfortunately forgot the password to access my Instagram account, @messyblackman. The phone number previously linked to my account was [redacted], but I've since disabled it. This presents an issue as I am unable to receive the SMS necessary to reset my password. I am eager to regain access to my account, which I've maintained for nearly four years and contains 1.6K posts. Your assistance in resolving this matter would be greatly appreciated.

Hello, I have been attempting to access my account for several months without success. I suspect there may be a security issue as I keep encountering a warning about suspicious login attempts. Despite following the instructions provided by Instagram's help center for account recovery, none of the steps have been successful. Regrettably, I no longer have access to the email address associated with my Instagram account, which has made resolving this issue challenging. As a last resort, I would like to request the deletion of my account if a resolution cannot be found. Any assistance in resolving this matter would be greatly appreciated. Sincerely, Benjamin Balic

Dear Customer Support, I am writing to inform you that my account was hacked today. The hacker changed the email and username, deleted posts, and altered content. As an influencer with sponsored content, this issue is significant to me. I am now unable to access my account or create a new one. I have attached screenshots showing the unauthorized activity on my Instagram account. Several followers from my compromised account have reported the new account created by the hacker. I hope you can assist in resolving this matter promptly. Sincerely, Declan W. Email: [redacted] Instagram: declanwaggett

Dear Sir/Madam, I am reaching out regarding my hacked account issue. Today, someone gained unauthorized access, changed the account email and username, and deleted several posts and content. I am now unable to access my account or create a new one. This is concerning, especially as an influencer with sponsorships that are important to me. I have attached screenshots of the unauthorized activity on my Instagram account. Some of my followers from the compromised account have also reported the hack, and I hope this highlights the urgency of the situation. I appreciate any assistance you can provide. Sincerely, Declan W. [redacted] Instagram: declanwaggett

Yesterday, while unfollowing users on Instagram, I accidentally unfollowed around [redacted] people. As a result, a notification appeared asking me to reset my password due to suspected unauthorized access. Since I didn't remember my password, I uninstalled and reinstalled the app to reach the login page. However, I encountered an issue when trying to reset my password as the reset code was being sent to an email address that isn't mine and I cannot access it. Additionally, my phone number isn't linked to my account. How can I regain access to my Instagram account?

I need help with playing songs on my Instagram stories. I changed from a business account to a personal one, updated the app, and my phone, but still can't add music to my pictures for my real estate business page. I can do it for videos. I live in the US, so I don't think it's a regional issue since the feature has been available for 2 years. Please assist me with this problem.

Unfortunately, my Instagram account @minklfoyd was hacked on 1/8/[redacted] around 3 p.m. Quickly after discovering the breach, I changed the password. However, by 4:30 a.m., my account was locked due to "phishing." A code was sent to an old email address I no longer have access to, [redacted], which I used when I first created the account almost 8 years ago. I have two other Instagram accounts, @cornelia.delagecko using [redacted], and @glorifiedcatpillow using [redacted] I am seeking assistance to regain access as I have a deep affection for this app and wish to continue using it for future years.

Hello everyone, I am Anthony Bravender, the editor of the Dundalk Football Club account @dundalkfc_ and require assistance in changing the backup email address from [redacted] to [redacted] Recently, I encountered a suspicious activity error when logging in with my new phone. The backup information is linked to a former employee, preventing me from resetting the password. Your support in this matter would be highly valued. Thank you, Anthony Bravender Marketing & Media Manager, Dundalk FC

My friend bunny_lizzy_cosplay is facing severe bullying and harassment from the accounts bunnypredator and diddynaphic. They are unjustly accusing her of being a child predator and have fabricated stories about her. They have even shared videos of her in distress and continue to torment her about it. I kindly request Instagram to take necessary actions to remove these accounts. Banning them may not be enough as they can easily create new ones. Please permanently ban them from Instagram to ensure the safety of the community.

I am experiencing difficulties with posting on Instagram. When I tried to share a highlight video, a message indicated that I cannot post until the 16th due to the use of follower apps. I want to clarify that I have never used follower apps and have grown my fan base organically. Maintaining a consistent content schedule is important to me, and being unable to post for a week may negatively affect my page. My username is @juju.legacy, and any assistance would be greatly appreciated. Thank you.

I have been using my personal Instagram account "roushitgupta" since September 23, [redacted], and was happy with its features. I enjoy posting my photography but struggled to separate my personal and professional content. To solve this, I tried creating a new account named "roushitguptaphotography." Unfortunately, I faced issues linking it to my Facebook page. In an attempt to temporarily disable the new account, I accidentally deleted it instead. I am eager to recover my original username as it represents me and my aspirations. Despite not having posted any pictures, I have the password and the email linked to my Facebook account. I kindly request your assistance in retrieving my account as I value the platform to showcase my work. I apologize for my error and hope for your understanding and support in rectifying this situation. Thank you, Roushit Gupta.

Subject: Request for Assistance Regarding Action Block Hello Instagram Support, I am reaching out regarding my account, @megazordjlu, which I recently acquired from a friend. I transitioned to this account from @alexmorrison20 to focus on jeep content and potentially secure a sponsorship. After uploading my own photos and unfollowing accounts I was not interested in, I encountered an action block while trying to manage my following list. I assure you that I am committed to growing my account organically, as evidenced by my posting frequency and responsible use of hashtags. I seek your assistance in lifting the action block so I can continue engaging with the jeep community responsibly and in compliance with Instagram's guidelines. Thank you for your attention to this matter. Best regards, Initials

I need assistance restoring access to my account. Unfortunately, the system has disabled my account alleging that I am impersonating another individual. This matter is quite urgent to me. On 6.01.[redacted], I was unexpectedly logged out of my account. Subsequent attempts to sign in have been met with a message stating that my account is disabled due to a breach of policies. I received communication from the service stating that my account has been suspended for alleged impersonation. I aimed to challenge this verdict by submitting a form, believing it to be an error. Regrettably, I am encountering an issue as, when I enter my username, an error message appears indicating that "The URL of the short link is not the username," impeding me from submitting the form. Feeling lost, I am unsure of the next best steps to restore my account.

My personal Instagram account, originally under the name amanda.eggen, was hacked recently and the hacker changed it to pavway_runo52. They have taken control of my account with all my personal photos. Attempts to recover the account through the Instagram app have been unsuccessful as it indicates the account was compromised. The app prompts me to change the password, but the hacker has already changed it along with the associated email address. Consequently, I am unable to create a new account and I am stuck at a single screen. Despite deleting and reinstalling the app several times, the issue persists rendering the app unusable. My main concern is regaining control of my account or having it deleted to prevent further misuse of my identity.

It is concerning that my friend, Charlotte, had to deactivate her account due to someone creating a fake account using her name and photos. Despite our efforts to report the fake account, it remains active. Instagram should be a safe platform, and the lack of assistance in this matter is disappointing. We hope to resolve this without involving the authorities. The fake account in question is @charrosegold. We urge for its removal to prevent further discomfort and potential harm to Charlotte's personal life.

Hello, My friend has an Instagram account. Some time ago, she logged out because she was not interested in using Instagram anymore, probably just temporarily. She got suspicious when I messaged her asking why she didn't tell me about her account because she liked my post. That's when she told me it couldn't be her as she hadn't logged in for a long time, and she hadn't given access to any friends. We contacted this account, and it turned out that a stranger from Turkey currently has access to her account. Since then, her account has been followed by strange people, all her posts have been deleted, and all tags removed. She doesn't remember her password, it may have even been changed by this person, and she no longer has access to her account. Therefore, she cannot delete it in the conventional way as described on the Instagram help page. I have just reported this account again, but we did that a while ago too, and nothing happened. We seek your help. The account name is: @rojin_k.49

I am unable to access my account as my iPhone XS broke on December 28th. The phone stored my Instagram password, but as I didn't back it up, I can't log in on my new phone as I have forgotten the password. I've had this account for over 8 years since high school, and I no longer have the same email or phone number associated with it. The email I believe was [redacted], but the phone number is now unknown after so many years. I originally signed up with an iPhone. Initially, my username was StephanyVallin, and later I switched to Stephany_Vallin. In the past, I regained access by sending a photo of myself holding a paper with my name and the date. I am willing to do the same again if required. I appreciate any assistance. Thank you.