I can’t access my Facebook account at all. My problem is that my promotions are linked...

GetHuman4167383's Something Missing on Account issue with Instagram from December 2019

Help with my Instagram issue
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Before contacting them, items GetHuman4167383 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman4167383's own words
I can’t access my Facebook account at all. My problem is that my promotions are linked with that account. I have made a new Facebook account so I can start promoting my pictures again but it’s saying there’s an error and I have to go on my old facebook(the one I cant get in) to add my new Facebook as a admin. The problem is I can’t get into my old Facebook and now I can’t promote any of my pictures which *****. Please help me to get the old Facebook out and somehow let me put the new one so I can start promoting my pics again. Please and thank you! Instagram is @ayeitsalyy*

GetHuman4167383 did not yet indicate what Instagram should do to make this right.

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Instagram

Something Missing on Account issue
Reported by GetHuman4167383
Dec 29th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 29692 others
0 customers following this

Timeline

GetHuman4167383 started working on this issue
Dec 29th, 2019 2:54am
GetHuman4167383 indicated the issue is not fixed yet.
Dec 30th, 2019 3:10am

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