I can not log into my Instagram at all. I can not log in via my original password as I...

GetHuman-kya_stew's customer service issue with Instagram from December 2019

Help with my Instagram issue
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The issue in GetHuman-kya_stew's own words
I can not log into my Instagram at all. I can not log in via my original password as I do not remember it, not via a phone number (the original number linked with my account * years ago no longer exists), not by a link to email (I can not remember the email that I used * years ago and believe that I do not use it anymore) and I can not sign in via a linked Facebook account. *My phone permanently died this week, so I had to buy a new one which meant that I was logged out of all of my apps. *I desperately need help to sign back into my account as I use it for work.*Thank you very much.*My phone that died this week was an iPhone *s, and I am now temporarily using an iPhone *.

GetHuman-kya_stew did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman-kya_stew
Dec 27th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 29437 others
0 customers following this

Timeline

GetHuman-kya_stew started working on this issue
Dec 27th, 2019 12:29am

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