My name is Libby Boyce the mother of Cameron Boyce. Since my son died I have been in co...

GetHuman-libbyboy's Hacked or Disabled Accounts issue with Instagram from August 2019

Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-libbyboy's own words
My name is Libby Boyce the mother of Cameron Boyce. Since my son died I have been in control of his account. I regret to inform you that the account @thecameromboyce has been hacked. I can't get in through email or phone please help me. This is the clpast thing I have of him. I love to scroll through his pictures. I don't know why but it feels different. Please help I need this. I'm so close to breaking and this has ruined my day. Cameron was everything to me along with his sister. I miss my baby this account makes me feel close to him*Please retrieve the password. If you don't I will take this to court. Your company is withholding personal information about my dead son. So help me I will make the phone call now. Please retrieve the password.

GetHuman-libbyboy did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-libbyboy
Aug 29th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 65064 others
0 customers following this

Timeline

GetHuman-libbyboy started working on this issue
Aug 29th, 2019 4:57pm
GetHuman-libbyboy indicated the issue is not fixed yet.
Aug 30th, 2019 2:49pm

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