Good afternoon. I am sending this message from Lagos , Nigeria, someone stole my phone...

GetHuman2212866's customer service issue with Instagram from February 2019

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Help with my Instagram issue
GetHuman2212866's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2212866 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2212866 can let us know if they help or not.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2212866's own words
Good afternoon. I am sending this message from Lagos , Nigeria, someone stole my phone while in school on the **th January ****. This had made me offline on IG since then. Earlier this morning at **.**am, i got a phone call from a friend that told me someone impersonated my account and posted a nude picture of me on my instastory and facebook acct at about an *hr before she called. This made me log in my account using my sister's Samsung Galaxy J*-** at about to *am this morning to delete the post and and my account afterwards. My username is a.m.m.i.e* , password is amil****, name is Damilola and email address on the account is *****@***.com. I would like you to help and send me the info concerning the exact location, date and time of the post for my safety and future occurrence to this email address, *****@***.com. Hoping to hear from you very soon. Thank you very much.
GetHuman2212866 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman2212866
Feb 15th, 2019 - 8 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 35581 others
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Timeline
GetHuman2212866 started working on this issue
Feb 15th 11:39am
GetHuman2212866 shared this issue with friends on Facebook
Feb 15th 11:39am