Hi,***. The issue I am experiencing is I was attempting to log onto my instagram accoun...
GetHuman-cruzkids's customer service issue with Instagram from February 2019
Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cruzkids will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cruzkids can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Before contacting them, items GetHuman-cruzkids may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-cruzkids's own words
Hi,***. The issue I am experiencing is I was attempting to log onto my instagram account on Wednesday, January **th and was trying to log in when my wifi was not strong enough to process the login information. After attempting multiple times, I was taken to a page that told me I had suspicious login detection and was sent a confirmation email to “*****@***.com” but I was not aware when I originally signed up that I typed in the email incorrectly and that I should have been “*****@***.com”. I do not have access to that email because it does not belong to me and I cannot get to the confirmation email therefore am locked out of my account. The last time I had access to my account was the week of January **th, ****. ***. Other phone numbers or emails I could have possibly had and then removed were “*****@***.com” and phone number would be ***-***-****but made have been changed, I also might have used ***-***-**** (iPhone). The exact date I signed up for the instagram account was Tuesday, March **th, ****. ***. I had no previous usernames before the one I have currently (@sellecoco)
GetHuman-cruzkids did not yet indicate what Instagram should do to make this right.
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