Hello my name is Dustin Paul and Early Saturday morning (October **, ****) someone from...

GetHuman1343538's customer service issue with Instagram from October 2018

13 views | 16988 similar | 0 following
Help with my Instagram issue
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GetHuman1343538's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1343538 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1343538 can let us know if they help or not.
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Before contacting them, items GetHuman1343538 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1343538's own words
Hello my name is Dustin Paul and Early Saturday morning (October **, ****) someone from Egypt somehow hacked into my instagram*facebook accounts and changed all the login info and primary contact info. I am a music artist and rely heavily on this social media to get jobs and provide for my family, and spent years growing a following of **k on instagram and **k on my facebook page. I am distraught right now that this has happened and don't know what to do. My name on instagram was @dustinpaulmusic and connected to the email D*****@***.com, I believe. Neither seem to exist anymore on instagram. So I have no way of rectifying this situation on my own. PLEASE let me know how this can be resolved. I appreciate your time! Thanks you

GetHuman1343538 did not yet indicate what Instagram should do to make this right.

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Customer service issue
Reported by GetHuman1343538
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 16988 others
0 customers following this


GetHuman1343538 started working on this issue
Oct 14th, 2018 5:11pm

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