My Instagram account was hacked by someone. That someone changed my password, then chan...

GetHuman-k_washin's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman-k_washin's own words
My Instagram account was hacked by someone. That someone changed my password, then changed my email associated with the account and then changed the username. I can no longer access my account at all. The phone * that was associated with my account is no longer a phone * I have access to. It is still connected as I was able to send a password reset link to it. I just cannot access it to reset anything. I don't know if it's a hacker or the new owner of my old phone * taking over my account for kicks. I've sent Instagram a bunch of emails to their support email to no avail. Help! My username was domoswaffles. It is now wes******damien. I've tried reporting the account as well. I'm not sure what else I can do. My account is private so I can't see anything but my friends say nothing has been posted.
GetHuman-k_washin did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-k_washin fixed the problem
We are waiting for GetHuman-k_washin to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-k_washin
May 25th, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 15 customers so far
Similar issue to 510 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-k_washin started working on this issue
May 25th 7:00pm
GetHuman-k_washin indicated the issue is not fixed yet.
May 25th 8:13pm
GetHuman-k_washin indicated the issue is not fixed yet.
May 26th 8:38pm
GetHuman-k_washin indicated the issue is not fixed yet.
May 28th 10:35pm