I’m a driver. I had a batch I accepted and started working for over an hour. **% of t...
GetHuman-donig's Report a Problem issue with Instacart from March 2021
Help with my Instacart issue
First: share to improve GetHuman-donig's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-donig may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman-donig's own words
I’m a driver. I had a batch I accepted and started working for over an hour. **% of the list on the batch was completed. Soon after, I was kicked off the batch because of lack of activity. I learned that cell phone reception was not good in the area and the wifi was not working, though it was accepted. The bar codes were not readable but photos taken claimed to record my find. I spent time traveling, shopping and there’s no record on the app. I took photos of my shopping cart
GetHuman-donig did not yet indicate what Instacart should do to make this right.
I have an issue with Instacart too
How GetHuman-donig fixed the problem
We are waiting for GetHuman-donig to fix the problem and share the solution with the rest of us customers.
Please help with my Instacart issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.