Hello I'm an instacart shopper and I was working yesterday, on one of my runs one of th...

GetHuman5518145's customer service issue with Instacart from December 2020

Help with my Instacart issue
First: share to improve GetHuman5518145's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5518145 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman5518145's own words
Hello I'm an instacart shopper and I was working yesterday, on one of my runs one of the stores was closed because the power was out. I canceled that batch because I couldn't shop there. After I canceled I got a cancelation notice even though it was not my fault. This is not right and should be changed because I had no control over a shop from being open or know when it has a power outage. Please take this mark off of my account.

GetHuman5518145 did not yet indicate what Instacart should do to make this right.

How GetHuman5518145 fixed the problem

We are waiting for GetHuman5518145 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Customer service issue
Reported by GetHuman5518145
Dec 3rd, 2020 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 15069 others
0 customers following this

Timeline

GetHuman5518145 started working on this issue
Dec 3rd, 2020 6:19pm
GetHuman5518145 indicated the issue is not fixed yet.
Dec 3rd, 2020 10:29pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers