Used Instacart from Rouses today. Not all of my order was delivered. My order was qui...

GetHuman4668023's Refund issue with Instacart from April 2020

Help with my Instacart issue
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman4668023's own words
Used Instacart from Rouses today. Not all of my order was delivered. My order was quite large so were the charges. I talk to Rouses to check on my refund and the man there said I have to get it from Instapot. Nor was I called while the shopping for my order like it was stated. I want to talk to someone soon about my refund. I have a list of what was not delivered. Please get in touch with me as soon as you can so I can get needed groceries. We are in our **s and can not get out of our home to shop. Thank you

GetHuman4668023 did not yet indicate what Instacart should do to make this right.

How GetHuman4668023 fixed the problem
They never answered my message. Never got back to me. Problem never solved.
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Instacart

Refund issue
Reported by GetHuman4668023
Apr 17th, 2020 - 6 months ago
Fixed
GetHuman4668023 shared how to fix
Seen by 8 customers so far
Similar issue to 13883 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman4668023 started working on this issue
Apr 17th 8:53pm
GetHuman4668023 confirmed the issue is fixed. Hooray!
Apr 18th 3:34am
GetHuman4668023 confirmed the issue is fixed. Hooray!
Apr 18th 7:36pm

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