I didn’t get my groceries and I’ve tried several ways to contact instacart and keep get...
GetHuman4624199's Refund issue with Instacart from April 2020
Help with my Instacart issue
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman4624199's own words
I didn’t get my groceries and I’ve tried several ways to contact instacart and keep getting ignored! *. called and got no response**. tried to chat and got no response (literally nobody responded)**. emailed and got no response **Then I answered an email asking me if I was happy with the service Luis gave me. When I said “no” someone finally responded. When I explained what happened, I never heard back from Luis again. Now nobody responds to my emails. I didn’t get my groceries and I was charged. Please call me ***-***-****
GetHuman4624199 did not yet indicate what Instacart should do to make this right.
I have an issue with Instacart too
How GetHuman4624199 fixed the problem
I continued to emai them and told them I reported it to my credit card company and will report to the BBB.
Please help with my Instacart issue
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We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
GetHuman4624199 confirmed the issue is fixed. Hooray!
Apr 13th 7:26am
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