I had an order delivered yesterday and most of the items were refunded I guess due to l...

GetHuman-soyogurt's Refund issue with Instacart from April 2020

Help with my Instacart issue
First: share to improve GetHuman-soyogurt's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-soyogurt may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-soyogurt's own words
I had an order delivered yesterday and most of the items were refunded I guess due to lack of availability. In addition Some items were said to be substituted but never existed in my delivery. In addition I didn’t receive a receipt. I ended up with a huge total but that didn’t equal what they added up to in total. What a horrible outcome today. *My name is *Deborah Lee*Gary S Lee ***** NW **th St*Boca Raton FL ********* ***-****

GetHuman-soyogurt did not yet indicate what Instacart should do to make this right.

How GetHuman-soyogurt fixed the problem

We are waiting for GetHuman-soyogurt to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Refund issue
Reported by GetHuman-soyogurt
Apr 6th, 2020 - 8 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 9576 others
0 customers following this

Timeline

GetHuman-soyogurt started working on this issue
Apr 6th 3:16pm
GetHuman-soyogurt indicated the issue is not fixed yet.
Apr 6th 7:42pm
GetHuman-soyogurt indicated the issue is not fixed yet.
Apr 7th 5:05pm
GetHuman-soyogurt indicated the issue is not fixed yet.
Apr 7th 5:11pm
GetHuman-soyogurt indicated the issue is not fixed yet.
Apr 7th 5:25pm
GetHuman-soyogurt indicated the issue is not fixed yet.
Apr 11th 8:53pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians