I am being charged a heavy lifting fee of $*.** . Since the person who actually carries...

GetHuman4389908's Report a Problem issue with Instacart from February 2020

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The issue in GetHuman4389908's own words
I am being charged a heavy lifting fee of $*.** . Since the person who actually carries the item has no knowledge of receiving ANY of even this fee, let alone you just keep charging for extra fees for something you made up, like an additional alcohol fee, no one else charges this fee. Service fees I was told several times that ot pays for customer services, that is your responsibility not mine. When are you finally taking responsibility for this?

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Instacart

Report a Problem issue
Reported by GetHuman4389908
Feb 24th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2419 others
0 customers following this

Timeline

GetHuman4389908 started working on this issue
Feb 24th 2:10am