Placed an order the other day and did not receive the watermelon slices. But was charge...

GetHuman-gepharm's Refund issue with Instacart from October 2019

Help with my Instacart issue
First: share to improve GetHuman-gepharm's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gepharm may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-gepharm's own words
Was charged but did not receive ... Placed an order the other day and did not receive the watermelon slices. But was charged for them. This happened once before and I just left to go but this is ridiculous. I don’t like the fact that you charge my credit card $** for a ** some dollar order. I love your service but I don’t like the way you do that . Please credit me the watermelon slices and check into my total something is not right here
This has happened before and it was a couple dollars and I let it go but this is ridiculous it seems that every order they charge my account $** and I’m only spending ** or **
I want what I did not receive Refunded
I order there all the time but if this is not resolved I will not be using Instacart again
Also all the times that I was charged more than I actually bought. This seems to be a big scam to me. And I will be contacting the Better Business Bureau and if no resolution Then I will go on to the attorney general. Someone needs to know what is going on here
How GetHuman-gepharm fixed the problem

We are waiting for GetHuman-gepharm to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Watermelon spears
Refund issue
Reported by GetHuman-gepharm
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 4151 others
0 customers following this

Timeline

GetHuman-gepharm started working on this issue
Oct 14th, 2019 3:05am