I don't know what happened but I do NOT want to be charge for delivery. When I place an order and one item is not available I don't expect that a week or two you would deliver this one item and charge me for delivery.

GetHuman-poopaytw's customer service issue with Instacart from April 2019

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The issue in GetHuman-poopaytw's own words
Do not charge my account for a delivery of one (*) loaf of bread! ... I just received an email about one (*) loaf of bread NOT DELIVERED!*The last time I placed an order the*bread was not available. I do NOT*want to pay delivery charges for*one loaf of bread!!!
The last order I placed included bread! It was NOT available. Now I just received an email that*a delivery could not be made and it was Cancelled!*I did NOT order * loaf of bread today and I want to make sure you do NOT charge my account.*Very, very frustrating!
Don't charge my account for delivery of one (*) loaf of bread! Its not my fault that Publix didn't *have the bread when I ordered it.....Too late now! I don't want it nor do I want to be charge*for delivery.
Only joined this year.
I hope this is the last time I have this problem!
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Instacart

Instacart - Public
Customer service issue
Reported by GetHuman-poopaytw
Apr 10th, 2019 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 2442 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman-poopaytw started working on this issue
Apr 10th, 2019 11:28pm
GetHuman-poopaytw indicated the issue is not fixed yet.
Apr 11th, 2019 8:33pm
GetHuman-poopaytw indicated the issue is not fixed yet.
Apr 11th, 2019 8:34pm
GetHuman-poopaytw indicated the issue is not fixed yet.
Apr 11th, 2019 8:40pm
GetHuman-poopaytw indicated the issue is not fixed yet.
Apr 12th, 2019 3:06am
GetHuman-poopaytw indicated the issue is not fixed yet.
Apr 13th, 2019 2:18am
GetHuman-poopaytw indicated the issue is not fixed yet.
Apr 14th, 2019 8:01pm

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