I am having trouble getting this message to go thru to you. Which Kroger's do you shop...
GetHuman-chaniann's customer service issue with Instacart from December 2018
Help with my Instacart issue
First: share to improve GetHuman-chaniann's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chaniann's next move: talk to Instacart when they open.
Instacart's call center is closed now. We will send GetHuman-chaniann a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-chaniann may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman-chaniann's own words
I am having trouble getting this message to go thru to you. Which Kroger's do you shop from? I ask because yesterday I canceled an order after the shopper called and said three items on my list the store did not carry. These three items were why I made up the order in the first place--I needed them. The Kroger's I shop at (West **th St-Indianapolis) does carry all three items. One of the items I usually buy each shopping trip. The shopper was shopping at one of the smaller stores that does not carry a full line like the larger stores. I need to know the shopper will shop at a larger store that has my items.
GetHuman-chaniann did not yet indicate what Instacart should do to make this right.
I have an issue with Instacart too
How GetHuman-chaniann fixed the problem
We are waiting for GetHuman-chaniann to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.