I am having trouble getting this message to go thru to you. Which Kroger's do you shop...

GetHuman-chaniann's customer service issue with Instacart from December 2018

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The issue in GetHuman-chaniann's own words
I am having trouble getting this message to go thru to you. Which Kroger's do you shop from? I ask because yesterday I canceled an order after the shopper called and said three items on my list the store did not carry. These three items were why I made up the order in the first place--I needed them. The Kroger's I shop at (West **th St-Indianapolis) does carry all three items. One of the items I usually buy each shopping trip. The shopper was shopping at one of the smaller stores that does not carry a full line like the larger stores. I need to know the shopper will shop at a larger store that has my items.
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Instacart

Customer service issue
Reported by GetHuman-chaniann
Dec 3rd, 2018 - a mon ago
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GetHuman-chaniann started working on this issue
Dec 3rd, 2018 4:31pm