My remote will not work With my Roku TV

GetHuman751884's customer service issue with Insignia from June 2018

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The issue in GetHuman751884's own words
The problem: My remote will not work With my Roku TV
GetHuman751884 did not yet indicate what Insignia should do to make this right.
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Insignia

Customer service issue
Reported by GetHuman751884
Jun 5th, 2018 - 5 mons ago
I have an issue with Insignia too
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Seen by 1 customer so far
Similar issue to 605 others
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Timeline
GetHuman751884 started working on this issue
Jun 5th 2:13pm