Insignia Customer FAQ

To change the input from Analog to HDMI on your Insignia device, begin by turning on both your Insignia device and TV. Use the TV remote to select the HDMI input you want to change to. On your Insignia device, ensure it's set to display output via HDMI. This can be found under Settings or Preferences, sometimes located within "Input" or "Source" settings. If your device and television are connected properly, all functions should now display via HDMI. If these steps don't fix the issue, it may be worth checking if your HDMI cable is working properly or trying a different HDMI port on your TV.

Yes, many Insignia refrigerator models have doors that can be reversed. This allows for more flexibility in your kitchen's layout because you can change the door swing to either the left or right side according to your preference. However, the procedure to reverse the doors can be complex and must be performed correctly to avoid damaging the unit. It often involves unplugging the appliance, removing the doors, and repositioning them on the opposite side. If you're unsure about carrying out the process, it's recommended to consult the user manual or a professional for assistance.

It sounds like you are experiencing issues with your Insignia freezer reaching very cold temperatures and causing freezer burn. The steps to adjust your freezer's temperature may vary depending on your specific model. In general, you should be able to adjust the temperature by turning the temperature control knob to a warmer setting. If your model doesn't have a visible knob, it may be digital and contain buttons for adjusting the temperature. If you've tried these steps and you're still not able to adjust your freezer's temperature, the device may need to be checked for potential malfunctioning parts or a defect. We recommend referring back to your product's user manual for specific details, or reaching out to a professional for help.

To set up your DirecTV remote with an Insignia Fire TV, follow these simple steps: 1. Ensure your DirecTV remote has new batteries and is in working condition. 2. Turn on your Insignia Fire TV. 3. Locate the 'Menu' button on your DirecTV remote. 4. Navigate to 'Settings & Help,' then 'Settings,' and finally to 'Remote Control.' 5. In the Remote Control settings, select 'Pair/Program Remote,' then 'TV.' 6. You will be asked to enter the brand of your television; enter "Insignia." 7. Follow the on-screen prompts to complete the pairing process. The exact steps can vary depending on the model of your DirecTV remote, but you'll typically need to enter a code for your television brand (Insignia), which can be found in the DirecTV user manual or online. After entering this code, your remote should be paired with your Insignia Fire TV.

To set up a DirecTV remote with an Insignia TV, you'll first need to make sure your DirecTV remote is in IR mode. 1. Turn on your Insignia TV and DirecTV box. 2. Locate the Mode switch on your remote and slide it to TV. 3. Press and hold the Mute and Select buttons until the green light on the remote blinks twice. 4. Enter the five-digit code for Insignia TVs. This is usually 10463. If that doesn't work, you may need to try other device codes provided by DirecTV. 5. If entered successfully, the green light will blink twice again. 6. Point the remote at your TV and press the Volume Up button. If the TV volume changes, the setup was successful. If it was not successful, repeat the steps using a different code.