Car broke down * weeks after I got it..still in the shop * weeks later. Can not get any...

GetHuman5887782's customer service issue with Infiniti from March 2021

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The issue in GetHuman5887782's own words
Car broke down * weeks after I got it..still in the shop * weeks later. Can not get anyone at the dealership to contact me...have left several messages for the GM, still no call back.*When I called after it was broke down in the middle of the street, I was asked if I put diesel in it..of course I didn’t..when car got to dealership, I was again asked had I put diesel in..asked a *rd time with the service department and again I said no...today I call them, only to find out what I knew, the gas was good in the vehicle and they just don’t know what’s wrong with it

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Infiniti

Customer service issue
Reported by GetHuman5887782
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 25 others
0 customers following this

Timeline

GetHuman5887782 started working on this issue
Mar 25th 7:35pm

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