I'm unable to update my existing resume on INDEED.com. I've tried twice. It's very time consuming. Each time, after updating, changing and adding to my original resume, after I have tried to upload my resume to a job I believe I'm qualified for, the original resume is what shows up. I don't know what I'm doing wrong. I need Indeed to tell me exactly how to update my current resume, and how to be sure the updates and additions are saved . I need the updated version of my resume to appear as my only resume . I want to know how to make the updated version be the one that posts on job applications.

GetHuman-dcreekki's customer service issue with Indeed.com from May 2019

Help with my Indeed.com issue
Before contacting them, items GetHuman-dcreekki may need:
Username, Password, and Email address on the account
The issue in GetHuman-dcreekki's own words
I was trying to update,change and add to my existing resume. ... I originally posted my resume through and on INDEED.com a couple of years ago, give or take a year. *Recently, I received some excellent pointers on how to make my resume better* more employer friendly. *I went to my original resume on INDEED.com and updated information in almost every section. I also added two (*) more sections. After updating each section I saved the changes before proceeding to the next section. I believed that I checked my resume after all of the changes and updates. It showed the updated version of my resume. *However, shortly afterwards, I saw a job that I was totally qualified for in every way. I was so disappointed when I got to the place where I'm asked to upload my resume. I did, and after checking, I realized it was the original resume. The one I'd spent a very considerable amount of time updating was not anywhere to be found ! I went back to my original resume on INDEED.com. I updated, changed and added pertinent information in a much more employer friendly format. Again, it was very time consuming. I believe I followed the instructions so that the updated version of my resume would be the one that was posted when I applied for this job once again. Image my disappointment and frustration and aggravation when the original resume is what once again uploaded to my application. I could not find the updated version of my resume anywhere. Again. I don't want to spend all of the time it takes to update and save my resume again until I find out where I'm making the mistake. *Now that my resume has been read and checked by a reputable company, I clearly see the changes they advised me would make my original resume so much more professional and concise were on point. I almost feel embarrassed sending the original resume. I feel the updated version would boost considerably my chances of being hired.*I hope INDEED.com is able to help me figure out where I'm going wrong in getting the updated version of my resume to post instead of the old, out- dated original version. *Thank you for your time and assistance. *Debbie Creekkiller ******@***.com
This was especially frustrating because I felt I followed their instructions implicitly and the updated version did not post when I applied for a job. Also because it takes a considerable amount of time to update and add to my resume. It spans quite a few years and lists many qualifications.
They could easily make this right by giving me clear,concise detailed instructions on how to save and post an updated or edited resume.
I have been a customer for about * years, probably more. I feel as if how you're supposed to change or update a resume isn't explained clearly on the website. *This is on another subject, but at times I feel as if they don't always pay close attention to what I'm qualified to do, or in what area of the country in which I've specified I need to work.
The only thing I've done is to edit or update my resume twice, paying particular attention to exactly what I should do to get the desired results. I thought I'd followed directions exactly, but it's quite obvious I didn't! Or they need to be more detailed.
How GetHuman-dcreekki fixed the problem

We are waiting for GetHuman-dcreekki to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Indeed.com customer problems.
How Can I Find Out What Jobs I Applied for on Indeed?How Do I Recover My Indeed Account?How Do I Delete My Indeed.com Account?
Do you have a customer issue as well?
We can help you get Indeed.com's attention and get better help faster. Tap below to get started.
Having Indeed.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-dcreekki
May 19th, 2019 - 4 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 2663 others
0 customers following this


GetHuman-dcreekki started working on this issue
May 19th, 2019 2:09am
GetHuman-dcreekki shared this issue with others over email
May 19th, 2019 2:10am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians