Hello I made my order at Ikea on ********** and was suppose to receive it Monday...

GetHuman3863270's Problem With an Order issue with Ikea from November 2019

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The issue in GetHuman3863270's own words
Hello I made my order at Ikea on ********** and was suppose to receive it Monday **********. While at the store I informed the rep that I couldn't make anything before *pm he told me he would input it into the system. On Monday while at work I received a call at **am from deliver driver stating that he was ** mins away which would be impossible for me to make due to me being at work. I later recived a call from a rep who rescheduled me for Wednesday and I also informed her that anything before *pm wouldn't work and she said she noted that. On Wednesday at work again I received a call from the delivery driver stating he was on his way which I could make again because it was *am. Later on I received a email stating my deliver would be sent back to the store and I would have to pay a fee. After receiving that email I called Ikea and spoke with a customer service rep who rescheduled me for Friday **********. I informed the rep also about my problem with being at work and she noted it and also called the delivery company and spoke with some one to get the *-*pm slot. Today at *pm I received a call from automated machine stating my deliver would be from **-*pm which is not what I agreed to also not convenient to me.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Problem With an Order issue
Reported by GetHuman3863270
Nov 1st, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 16572 others
0 customers following this


GetHuman3863270 started working on this issue
Nov 1st, 2019 1:08am
GetHuman3863270 indicated the issue is not fixed yet.
Nov 1st, 2019 10:43am

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