Hello*We purchased a shallow PAX wardrobe about a month ago. My husband assembled it an...

GetHuman-lenafeli's customer service issue with Ikea from October 2019

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Hello*We purchased a shallow PAX wardrobe about a month ago. My husband assembled it and attached it to the wall as per instruction. But this morning when I opened a door looking for something the wardrobe tipped over on me. Luckily it was me and not one of my kids.*The wardrobe is very shallow **cm, very tall *** cm and has a heavy front (because of the two mirrored doors) and it's also sitting on a carpeted floor. This combination means it's very unstable and dangerous. Very heavy front weakened the screws in the wall and they just came out. Now I don't know what to do I have two little kids and can't risk their lives. I think the only way to increase the stability of the wardrobe is to replace the doors with the less heavy once. Would it be possible? How do I do it? *Thank you**Lena

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Ikea

Customer service issue
Reported by GetHuman-lenafeli
Oct 27th, 2019 - 2 years ago
I have an issue with Ikea too
Not resolved
Seen by 5 customers so far
Similar issue to 16456 others
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GetHuman-lenafeli started working on this issue
Oct 27th, 2019 8:21pm
GetHuman-lenafeli indicated the issue is not fixed yet.
Oct 28th, 2019 8:28pm

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