I bought two Tackan soap dispensers a year ago. One was defective right from the beginn...

GetHuman-poboxone's Refunds and returns issue with Ikea from October 2019

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The issue in GetHuman-poboxone's own words
I bought two Tackan soap dispensers a year ago. One was defective right from the beginning: soap leaked from pump "neck", i.e., between the pump head and pump base. I chalked it up to getting the one lemon in a big batch. Then two months ago the second Tackan wouldn't pump properly when there was still *.**" of soap in it: inexplicably about *" of the tip of the plastic tube was broken off. *I realize the Tackan is at the low end of your items. However, the poor quality and short-term utility means adding more plastics to the environment and Ikea needs to more eco-friendly.* Note: I can send a photo of the two defective Tackans.*Your nearest store to me is a long bus ride away so please send two new complete pump parts to me so I can at least re-use the glass bottle part, which I intentionally chose over plastic:* Contact info to be provided.*Thanks in advance for your help in resolving this quality issue at your earliest convenience.*Best regards,*M.

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Refunds and returns issue
Reported by GetHuman-poboxone
Oct 14th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 16072 others
0 customers following this


GetHuman-poboxone started working on this issue
Oct 14th, 2019 3:05pm

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