I bought the tarva bed frame and a matteress last week and when putting it together i...

GetHuman3529563's Problem With an Order issue with Ikea from September 2019

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The issue in GetHuman3529563's own words
I bought the tarva bed frame and a matteress last week and when putting it together i noticed it missed the support beam which apprarently I was supposed to buy seperately. No one informed, not even the cashier so I had to visit the store again and buy the support beam. i come home to find out that the beam they gave me was dented so it did not extend. So i had to return to ikea again which is ** mins away from where I live and exchange the beam. Finally, I thought I was done with all the steps and I put the matteress and realized there is no sort of support as the mattress was going in on all the sides as there was no support so I am assuming it is missing wooden planks like in the picture. Extremely dissapointed with the service as I have been trying to reach ikea customer service all day and they have kept saying it is busy.

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Problem With an Order issue
Reported by GetHuman3529563
Sep 4th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 13976 others
0 customers following this


GetHuman3529563 started working on this issue
Sep 4th, 2019 12:57am

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