Case number *********Order number **********Barcode number *******************My order...

GetHuman1238435's customer service issue with Ikea from October 2018

35 views | 8065 similar | 0 following
Help with my Ikea issue
First: share to improve GetHuman1238435's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1238435 to get a Ikea rep on the line!
Always use the GetHuman Phone to call Ikea. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1238435 may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman1238435's own words
Case number *********Order number **********Barcode number *******************My order was supposed to be delivered today, and the delivery driver did not show. I was given a delivery window **from between *:**am and *:**pm by the delivery company. No delivery showed up in that time. I called the delivery **company at *:**pm, and after waiting on hold for twenty minutes, was told that the truck would show up within a **half-hour and they would call me to let me know when they were close. The truck did not show, no one called me, and **I waited for another hour. I called back at *:**pm and no one could tell me when the delivery truck was due. As it **was over * hours past the delivery window, and I had to get to work, I left at that time. A half-hour after that, I **received a message on my voicemail that it would be another *-** minutes.**I am very disappointed in this service, particularly as I missed one appointment I had scheduled later that day, **because of the delivery company's incompetence. I still need this order delivered, and I absolutely will not pay a **re-delivery fee for it, as I waited over three hours beyond the time I was told the delivery would be there, and **missed an appointment because of it.**I also attempted repeatedly to call your customer service number and was repeatedly given a message that the call **volume was too high and no calls were being accepted, before getting hung up on by the system. Your online email system gave me no direct options for addressing this issue.

GetHuman1238435 did not yet indicate what Ikea should do to make this right.

How GetHuman1238435 fixed the problem

We are waiting for GetHuman1238435 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.
How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1238435 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1238435
Oct 1st, 2018 - 4 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 8065 others
0 customers following this


GetHuman1238435 started working on this issue
Oct 1st, 2018 12:40am