Dear Ikea, my husband sent you an email ** days ago, but we haven't*received an answer...
GetHuman-celineh's customer service issue with Ikea from September 2018
Help with my Ikea issue
The issue in GetHuman-celineh's own words
Dear Ikea, my husband sent you an email ** days ago, but we haven't*received an answer. We tried calling, but constantly get a message*saying our call cannot be answered due to high call volumes.*A year ago, we purchased * pairs of MERETE curtains (order *********).*I expected them to shrink with the first wash, which they did and that*was fine. I then had them hemmed. We are now * year later, and I had*to wash the curtains again (they are white). I did so in cold water*(the label says ** Celsius is okay). They have now shrunk again by a*good * inches. These * pairs of curtains are now useless and lasted **year. This is not acceptable and if you look at the reviews on your*website, you will notice that several customers have complained about*this shinkage issue. This points to a defective product (these*curtains are not washable) and I would like to request a full refund.*I look very much forward hearing from you.
GetHuman-celineh did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman-celineh fixed the problem
I called again
Please help with my Ikea issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Ikea
Customer service issue
Reported by GetHuman-celineh
Sep 18th, 2018 - 4 years ago
I have an issue with Ikea too
Fixed
Seen by 13 customers so far
Similar issue to 7583 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number
Timeline
GetHuman-celineh started working on this issue
Sep 18th, 2018 12:09am
GetHuman-celineh confirmed the issue is fixed. Hooray!
Sep 18th, 2018 12:12am
The Free, Easy Way to Move Services
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!
Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians