I ordered some ikea pantry cabinets in the Stoughton, MA store (Order *:*********). The...
GetHuman897300's customer service issue with Ikea from July 2018
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The issue in GetHuman897300's own words
I ordered some ikea pantry cabinets in the Stoughton, MA store (Order *:*********). They were supposed to have been delivered on Sunday, July **. I received a voice mail with the delivery window. However, the order was never loaded onto the truck and no one contacted me. After a long wait and negotiation, they were supposed to deliver the cabinets today, Thursday, July **. I received a voice mail with a delivery window yesterday that stated the delivery would happen between *pm - *pm today. I just called the delivery company XPO today, and they said that the order wasn’t loaded onto the truck AGAIN! And AGAIN, IKEA FAILED TO CONTACT ME! Can someone please do their job properly?? When am I actually going to get my cabinets???
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