I live in Rhode Island. I have done many plumbing projects before. Bought IKEA Hemnes b...

GetHuman-dalefred's customer service issue with Ikea from June 2018

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I live in Rhode Island. I have done many plumbing projects before. Bought IKEA Hemnes bathroom vanity, Rinnen sink, and Runskar faucet. *The water connectors with the faucet are too short to hook-up to the on*off valves. Can connect one of them the other is blocked by the down pipe of the drain and needs to be six inches longer.*With the first part of the drain from the sink properly installed the down part of it is against the wall, making it impossible to connect the trap to the drain. There is only two inches of space between the back of the drawer and the drain connection in the wall, also not leaving enough space to connect anything.*Very unhappy and frustrated with everything. Your ***-***-**** customer help line never works.*This should be a very easy straight forward process. *The instruction book drawings are a joke, need much better detail. *You need to send me, today, longer water connections for the faucet.*You need to send me,today, plumbing fittings that will work in the tiny space behind the drawers.*Fred Dale
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I ordered a hemnes * drawer chest of drawers from ikea and I am missing a plastic...With my Ikea kitchen - Cancel order - Ikea made a false order
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Customer service issue
Reported by GetHuman-dalefred
Jun 4th, 2018 - a yr ago
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Seen by 4 customers so far
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GetHuman-dalefred started working on this issue
Jun 4th, 2018 4:16pm
GetHuman-dalefred indicated the issue is not fixed yet.
Jun 4th, 2018 5:46pm