I called Icelandair to change a reservation. I was told that for the roundtrip ticket i...
GetHuman1151433's customer service issue with Icelandair from December 2018
Help with my Icelandair issue
Did that get it fixed?
Waiting to see if GetHuman1151433 fixed the issue with our suggestion.
The issue in GetHuman1151433's own words
I called Icelandair to change a reservation. I was told that for the roundtrip ticket it would cost me $***.** from Seattle-Helsinki via Keflavik. When they sent me an email of my changes I found out that the dates hadn't been changed. I called them back to clarify this and they took no responsibility for their mistake. The agent who made the reservation spoke horrible English at best. I am asking not to be charged a change fee for the return date
GetHuman1151433 did not yet indicate what Icelandair should do to make this right.
I have an issue with Icelandair too
How GetHuman1151433 fixed the problem
We are waiting for GetHuman1151433 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.