I filed my **** by mail because my accounts e-file was not working when she tied to sen...

GetHuman-rbdrumme's customer service issue with IRS from April 2020

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The issue in GetHuman-rbdrumme's own words
I filed my **** by mail because my accounts e-file was not working when she tied to send it on Feb. * ****. So we mailed the next day. Still no refund today. I have tried to call but live lines closed. **I needed to get deposit info to you for stimulus, so someone sent me a link to a form online that I filled out and sent. Now my account got a hold of the software company and they fixed the problem and got my **** return to go through but got an error message that a return had been filed under this SS number. I need to know if what I filed online messed everything up? **I would like that info deleted so I can file my real return e-file so I can get my return and stimulus. **thanks!

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IRS

Customer service issue
Reported by GetHuman-rbdrumme
Apr 20th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 19355 others
0 customers following this

Timeline

GetHuman-rbdrumme started working on this issue
Apr 20th 12:33pm