My mother filed for an extension to file her **** Taxes in April as she was in the hosp...

GetHuman-kkpk's customer service issue with IRS from October 2019

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The issue in GetHuman-kkpk's own words
My mother filed for an extension to file her **** Taxes in April as she was in the hospital. Now she is in assisted living and recently deemed incapacitated. I am POA for her and now it is my responsibility to file her **** Taxes. I do not have any of her records to file her Taxes. What are my options?
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IRS

Customer service issue
Reported by GetHuman-kkpk
Oct 1st, 2019 - a mo ago
I have an issue with IRS too
Not resolved
Seen by 6 customers so far
Similar issue to 75227 others
0 customers following this
Timeline
GetHuman-kkpk started working on this issue
Oct 1st 6:30pm
GetHuman-kkpk indicated the issue is not fixed yet.
Oct 3rd 6:27pm
GetHuman-kkpk indicated the issue is not fixed yet.
Oct 3rd 7:04pm