I had to make a new turbo tax account because I forgot my login so when I made a new on...

GetHuman2605225's customer service issue with IRS from March 2019

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The issue in GetHuman2605225's own words
I had to make a new turbo tax account because I forgot my login so when I made a new one I had to provide them with a AGI number from my tax return & at that time I worked two jobs so when I filled for this year I put in my AGI number for the job I currently work at but the other job I had I don’t work for it no more but I still got a tax refund & I don’t have nor remember the AGI number for that one & I need it in order to file for my taxes .
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IRS

Customer service issue
Reported by GetHuman2605225
Mar 27th, 2019 - 22d ago
I have an issue with IRS too
Not resolved
Seen by 3 customers so far
Similar issue to 53077 others
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Timeline
GetHuman2605225 started working on this issue
Mar 27th 5:30pm