Submitted my **** through TaxAct on *******. It was immediately rejected (via email...

GetHuman-joannezi's Filing Issue with IRS from March 2019

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Top Tip from another customer
If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here https://www.irs.gov/businesses/small-businesses-self-employed/post-filing-issues. If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-joannezi's own words
Submitted my **** through TaxAct on *******. It was immediately rejected (via email *:** pm EDT) by IRS stating the **** AGI entered is incorrect. I entered ***,*** which is exactly what is on **** Form **** , line **. No amendments were filed. While trying to order a report on line, the IRS verification page did not find any of my credit card *s, or loan accounts. My acct access was denied for ** hours. I ordered a **** refund report via mail. **However, I am now very concerned that my IRS records have been compromised because the 'system' cannot verify credit card * or loan accounts that I've had for years.**I would like to have my **** Form **** checked to confirm line ** is ***,*** so I can proceed with filing my taxes. An email response is requested.
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IRS

Filing Issue
Reported by GetHuman-joannezi
Mar 26th, 2019 - 25d ago
I have an issue with IRS too
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GetHuman-joannezi started working on this issue
Mar 26th 12:21pm