I support my adult son **** and have always claimed him. He has no income. In...

GetHuman2515463's customer service issue with IRS from March 2019

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Before contacting them, items GetHuman2515463 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
For any tax issues you may have then you will need to call in. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2515463's own words
I support my adult son **** and have always claimed him. He has no income. In **** & **** my only income is Social Security which isn't taxed. **I received a letter from New York Department of Taxation in **** denying a refund. It wasn't specific giving he didn't meet the age requirement, I made a math error or my return was adjusted to deny any refund. Since Social Security isn't taxed I didn't pay tax obviously. **I have been told that since my only income is Social Security that I don't need to file anymore. How do I receive a letter of verification so that I don't run into problems later?**More importantly, are there any deductions covering my claim of full support for my adult son ? Is there any help at all?
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IRS

Customer service issue
Reported by GetHuman2515463
Mar 14th, 2019 - 7 mons ago
I have an issue with IRS too
Not resolved
Seen by 2 customers so far
Similar issue to 48302 others
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Timeline
GetHuman2515463 started working on this issue
Mar 14th 7:23pm