I responded to a CP**** several months ago. The estimated tax and reported income was i...

GetHuman2457834's customer service issue with IRS from March 2019

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
For any tax issues you may have then you will need to call in. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2457834's own words
I responded to a CP**** several months ago. The estimated tax and reported income was incorrect. I sent a reply by fax. That’s the last notice I received. Today I logged on to irs.gov to get last year’s AGI and see I owe almost $**,***! We are low income, our gross the past two years was less than $**,*** for married filing jointly. In ****, the year in question, my husband was laid off and got a severance check and closed a pension account. We payed tons of taxes on that money already. I’ve been trying to get someone on the phone for more than * hours now, including one rep who hung up and another who attempted to transfer me and dropped the call.
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IRS

Customer service issue
Reported by GetHuman2457834
Mar 12th, 2019 - 5 mons ago
I have an issue with IRS too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman2457834 started working on this issue
Mar 12th 12:30am