I received a letter from you saying I was overpaid last year on my taxes. I set up a pa...
GetHuman2326510's customer service issue with IRS from February 2019
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Before contacting them, items GetHuman2326510 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you are looking to apply for a payment arrangement be sure to pay attention to the payment extension dates and deadlines. If you are willing to wait on hold then you should call into the IRS and they will work with you one on one to set up a payment arrangement that fits your needs. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2326510's own words
I received a letter from you saying I was overpaid last year on my taxes. I set up a payment plan of $** per month. I filed my taxes this year and you took out the remainder of what I owed from that. I have * questions: *) if I made a payment plan, why did you take out the money from my taxes? *) since you took out the money from my taxes, why did you also take out the $** that should've been for the payment plan, from my account today?
GetHuman2326510 did not yet indicate what IRS should do to make this right.
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