I was sent a LTR ****C letter to verify my identy and I have never had to do that and a...

GetHuman-tmjennet's customer service issue with IRS from February 2019

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The issue in GetHuman-tmjennet's own words
I was sent a LTR ****C letter to verify my identy and I have never had to do that and am not sure why and why so late after I filed my return was accepted on ********. I have been checking the where is my refund site for weeks and it tells me it can not give me any information. I called into the office on ******** and was told that there were no issues and because I get EIC that I should start looking for my deposit around ******** then today ******** I get this letter about verifiying my identy and the letter states it will take up to * weeks and I want a explanation. I went online and did the verification and everything went through just fine I want to know why I had to do it and why are you going to hold my refund * weeks when I should be getting it on Monday ******** according to your rep I spoke with on ******** ID***********.
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IRS

Customer service issue
Reported by GetHuman-tmjennet
Feb 15th, 2019 - 8 mons ago
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GetHuman-tmjennet started working on this issue
Feb 15th 10:19pm