Hello,**I had someone file my tax for me this year and then was told that my Tax was re...

GetHuman-mrswesl's customer service issue with IRS from February 2019

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Help with my IRS issue
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Top Tip from another customer
If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here https://www.irs.gov/businesses/small-businesses-self-employed/post-filing-issues. If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-mrswesl's own words
Hello,**I had someone file my tax for me this year and then was told that my Tax was rejected due to incorrect social Security number from my son which I've been filing for since he was born. His dad does not live with me nor has permission to file and he trysts to file every single year. I would like to place a pin code on my son's account and I also faxed over my Insurance Info, my son's report card and my lease which shows that my son resides with me. His dad only pays Child Support which is it
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IRS

Customer service issue
Reported by GetHuman-mrswesl
Feb 14th, 2019 - 8 mons ago
I have an issue with IRS too
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Timeline
GetHuman-mrswesl started working on this issue
Feb 14th 11:10pm