I was very ill, unable to file **** and **** ****A tax returns until Nov of...

GetHuman2150354's customer service issue with IRS from February 2019

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Top Tip from another customer
If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here https://www.irs.gov/businesses/small-businesses-self-employed/post-filing-issues. If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2150354's own words
I was very ill, unable to file **** and **** ****A tax returns until Nov of ****. **** tax return to receive back over $***** return for ****, owed $***.**, which caused each return to go to a different address. I have already paid ****, but do not know if my **** return was received. I did send both certified, but did not receive confirmation back on **** return as I did on ****. Need to know if I should resend **** return or if it had been received and when I should receive my refund.
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Customer service issue
Reported by GetHuman2150354
Feb 6th, 2019 - 3 mons ago
I have an issue with IRS too
Seen by 11 customers so far
Similar issue to 24576 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman2150354 started working on this issue
Feb 6th 10:16pm
GetHuman2150354 confirmed the issue is fixed. Hooray!
Feb 7th 1:46pm