I want to get a transcript that I never filed Taxes for a college grant, however, I am...

GetHuman-saraster's customer service issue with IRS from November 2018

16525 similar
0 following
Help with my IRS issue
Next: our robot will wait on hold for GetHuman-saraster to get a IRS rep on the line!
Always use the GetHuman Phone tocall IRS. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-saraster's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-saraster's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-saraster may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-saraster's own words
I want to get a transcript that I never filed Taxes for a college grant, however, I am having a lot of problems setting up my account. After I put in my student loan number it says that my information does not match up, and will not allow me to complete the sign-up. What should I do? I don't know what is wrong. It is possible that since I got married recently there is a problem with addresses or something. But even that does not make sense because I tried to update my student loan account to match my new address. Please advise
GetHuman-saraster did not yet indicate what IRS should do to make this right.
I have an issue with IRS too
How GetHuman-saraster fixed the problem
We are waiting for GetHuman-saraster to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get IRS's attention and get better help faster. Tap below to get started.
Having IRS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-saraster fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-saraster
Nov 27th, 2018 - 9 mons ago
I have an issue with IRS too
Not resolved
Seen by 3 customers so far
Similar issue to 16525 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-saraster started working on this issue
Nov 27th, 2018 3:26pm