tax refunds for * years prior

GetHuman1219211's customer service issue with IRS from November 2018

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The issue in GetHuman1219211's own words
The problem: tax refunds for * years prior
GetHuman1219211 did not yet indicate what IRS should do to make this right.
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IRS

Customer service issue
Reported by GetHuman1219211
Nov 8th, 2018 - 10d ago
I have an issue with IRS too
Fixed
Seen by 4 customers so far
Similar issue to 15430 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman1219211 started working on this issue
Nov 8th 3:50pm
GetHuman1219211 confirmed the issue is fixed. Hooray!
Nov 11th 4:18pm