Hello. I am a US resident working in the UK with a UK address. I have a US citizenship...

GetHuman-mbave's customer service issue with IRS from November 2018

Help with my IRS issue
Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-mbave's own words
Hello. I am a US resident working in the UK with a UK address. I have a US citizenship interview coming up. I need my tax account transcripts for ****-**. Online does not work as I do not have a US cell phone. Calling to have transcripts mailed does not work as the recording does not recognize my SS number and *or address. I have looked at form ****-T. Is this my best option, if so, where do I mail it? Thanks.
GetHuman-mbave did not yet indicate what IRS should do to make this right.
I have an issue with IRS too
How GetHuman-mbave fixed the problem
I called the IRS number for internationals and the agent ordered my transcripts for me.
Please help with my IRS issue
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Customer service issue
Reported by GetHuman-mbave
Nov 1st, 2018 - a mon ago
I have an issue with IRS too
GetHuman-mbave shared how to fix
Seen by 3 customers so far
Similar issue to 15072 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman-mbave started working on this issue
Nov 1st 11:20am
GetHuman-mbave confirmed the issue is fixed. Hooray!
Nov 2nd 12:42pm