I need my transcript so that I my student loan can be processed. I have filled out the...

GetHuman1368692's customer service issue with IRS from October 2018

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Before contacting them, items GetHuman1368692 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman1368692's own words
I need my transcript so that I my student loan can be processed. I have filled out the application * times and I finally figured out that my records aren’t being released because to IRS has in incorrect address listed. I have live at my addresss for ** years, I do not know why the IRS has my address changed. I filled out a change of address and another transcript three weeks ago and have still not received a transcript. I may lose my funding for school and I am midway through the term. This matter needs immediate attention.
GetHuman1368692 did not yet indicate what IRS should do to make this right.
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Customer service issue
Reported by GetHuman1368692
Oct 18th, 2018 - 3 mons ago
I have an issue with IRS too
Not resolved
Seen by 4 customers so far
Similar issue to 14146 others
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GetHuman1368692 started working on this issue
Oct 18th, 2018 11:55am